LNP is a wireless consumer's ability to change service providers within the same local area and still keep the same phone number.
LNP allows consumers to switch from one wireless carrier to another within the same general metropolitan area. It does not allow consumers to keep the same phone number when moving to a new town or city.
LNP also allows consumers to move a phone number from a wireline phone to a wireless phone in some cases.
Under the Federal Communications Commission’s (FCC’s) “local number portability” (LNP) rules, so long as you remain in the same geographic area, you can switch telephone service providers, including interconnected Voice over Internet Protocol (VoIP) providers, and keep your existing phone number. If you are moving from one geographic area to another, however, you may not be able to take your number with you. Therefore, subscribers remaining in the same geographic area can now switch from a wireless, wireline, or VoIP provider to any other wireless, wireline, or VoIP provider and still keep their existing phone numbers.
It’s easy to change your phone service from other carriers to Lingo VoIP. Now its even better cause you can keep your current phone number. Simply sign up on our website at http://www.lingobroadband.com or call our customer service at 1.800.575.2640. Then right after your order you can give Lingo the authorization to transfer your current phone number to Lingo this can be done online. If you want to try it first before transferring your current number you can do that since you can always transfer your phone number later. The transfer usually takes 15 – 20 days after you give us the authorization. Take advantage of this benefit today. Call us and start saving!!!
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TIP - If you want to change companies:
Do not terminate your service with your existing company before initiating service with the prospective new company.
Contact the new company, which will start the process of porting your number by contacting your current company. Be prepared to provide the new company with your 10-digit phone number, customer account number, five-digit zip code, and passcode/ password, if applicable.
If you have a problem porting your phone number from one service provider to another, first try to resolve it with the responsible provider. If you cannot resolve the problem directly, you can file a complaint with the FCC. There is no charge for filing a complaint. You can file your complaint using the on-line complaint Form 2000B found on the FCC Web site at www.fcc.gov/cgb/complaints.html. You can also file your complaint with the FCC’s Consumer Center by e-mailing fccinfo@fcc.gov; calling 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to:
Federal Communications CommissionConsumer & Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, SW
Washington, D.C. 20554.
Include the following in Your Complaint: The best way to provide all the information the FCC needs to process your complaint is to complete fully the on-line complaint Form 2000B. If you do not use the on-line complaint Form 2000B, your complaint, at a minimum, should indicate:
- your name, address, e-mail address, and phone number where you can be reached;
- the telephone and account numbers that are the subject of your complaint;
- the names and phone numbers of any companies involved with your complaint;
- the amount of any disputed charges, whether you paid them, whether you received a refund or adjustment to your bill, the amount of any adjustment or refund you have received, an explanation if the disputed charges are related to services in addition to residence or business telephone services; and
- the details of your complaint and any additional relevant information.
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